Terms of Service
(Last updated: 03/April/2018)
Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using our website, valcynltd.com (the “Site”). These Terms govern your use of the Site, and are a legally enforceable contract between Valcyn Ltd. (“valcynltd.com” or “valcyn’’ “we”, “us”, “our”,) and you.
By “accessing”, “Shopping from”, “Using” or “visiting” the website valcynltd.com you agree to be bound by our Terms.
We may make changes to these Terms at any time by posting them to the Site. Any changes will take effect at the time of posting.
Contact & Location
1. Our main branch is located: at 32 Micoud Street, Castries, St. Lucia. Tel: 758-453-2740
2. Our second branch in Rodney Bay is located in the EverGreen Building, Rodney Heights. Tel: 758-453 2710
When you Order from valcynltd.com, you can choose if you would like to pickup your orders in-store or have your orders shipped to you.
Return & Refund Policy
Log into your valcynltd.com account click orders, then fill the return form on the purchase item/items you would like to Return.
There is a 20% restocking fee off the price or all items return in the same condition it was purchase in.
Important! Please Note: There is no refund on items that was damage when it was return or items return after the (7) sever day return refund period.
In-Store Pickup Order: To get a refund on your purchase items that you pickup in-store, return your purchase to the Valcyn Store where it was pickup with a valid purchase receipt.
Shipped Order: To get a refund on your purchase items that was shipped to you, fill the return form then mail the item using the same shipping method. Note: refund are process 72 hours after we have received your return item/items.
Most of our services do not require you to sign up, you can simply open up a web page and view our Site. However, in order to get access to some of our services, you will need to sign up with valcynltd.com. It is your responsibility to provide us with factual information. When shopping on valcynltd.com.
Notification of Infringement
valcynltd.com is committed to respecting and upholding intellectual property rights. If you believe valcynltd.com is allegedly infringing intellectual property, send us a written notification by mail or email.
This notification should include:
Identification and description of the copyrighted work you allege is being infringed
An identification of where the alleged infringed work is on the Site
Your contact information, including telephone number, address, email address
A statement that the information submitted in your notification is accurate and you have the legal authority to submit this notification
Submit this information to:
Name: Valcyn ltd.
Address: 32 Micoud Street, Castries, St. Lucia.
Phone: Tel: 758-453-2740
Email: [email protected]
Our Content and Proprietary Rights
You may not copy, repurpose or distribute content such as images an text on the Site for any purpose, without express written permission. The use of our content for commercial purposes is strictly forbidden unless you have our written permission.
You must comply to the following obligations:
1. You must be 13 years and older in order to access the Site. Under no circumstances are you allowed to access valcynltd.com if you are below the age of 13. Children under 18 are not allowed to submit information to valcynltd.com without the permission of a parent or guardian. We do not monitor the age of our users.
2. You must abide by all policies set forth on this Site.
Suspension and Termination
Communication and Marketing
We may contact you with via information you have provided us such as email, telephone or your mailing address, about your use of the Site, deals and promotions or other marketing efforts. If you wish to opt out of marketing emails, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of the email sent to you.